← Ginza

Privacy Policy

Last updated: November 5, 2026

Ginza is an online store that sells home appliances, electronics and everyday consumer products to customers in the Kingdom of Saudi Arabia. Customers pay cash on delivery. This policy explains what information we collect and how we use it.

Information we collect

When you place an order or contact us, we collect your name, phone number, delivery address (including your national address or location when provided) and the details of the products you order. When you message us on WhatsApp, Facebook or other social platforms, we receive the messages you send us.

How we use it

We use this information only to confirm and deliver your order, provide customer support, handle returns, and improve our service. Our customer service team may contact you by phone or WhatsApp to confirm your order.

Sharing

We share your name, phone number and delivery address with our shipping partners only as needed to deliver your order. We do not sell your personal information to anyone.

Advertising data

We run advertising campaigns on platforms such as Meta and TikTok. We use the advertising reporting tools of these platforms to read performance data for our own ad accounts (such as spend, impressions, clicks and conversions). This data is used internally by our staff only and is not shared or resold.

Retention and security

We keep order information for as long as needed to fulfill orders, handle returns and meet our business and legal obligations. Access to this information is limited to our staff.

Your choices

You may ask us to access, correct or delete your personal information by emailing us at the address below.

Contact

Email: [email protected]